Support
We read every message.
Tell us your device, its iOS version and what you expected to happen; a screenshot helps.
Requirements
iPhone or iPad with iOS 27 or later. Apple Intelligence features need a compatible device with Apple Intelligence turned on; everything else works without it.
Questions
How do I add a task quickly?
Tap New task at the bottom of any screen and type naturally, like “Call the dentist tomorrow at 3” or “Pay rent by the 1st every month.” Evercue shows what it understood as chips you can change or remove before you save. Tap Keep as typed to save the text exactly as written.
What’s the difference between a planned date and a deadline?
The planned date is when you mean to work on something; the deadline is when it’s due. Moving your plan never moves the deadline. Words like “by” or “due” set a deadline.
A reminder didn’t notify me. What should I check?
- In iOS Settings › Notifications › Evercue, make sure notifications are allowed and Time Sensitive Notifications is on.
- Check whether a Focus mode was silencing notifications.
- In Evercue’s Settings (the gear at the top left of any tab), the Notifications section shows whether Evercue has permission and how many reminders are scheduled.
How do I use Siri?
Try “Add a task in Evercue,” “Show today in Evercue,” or “Mark a task done in Evercue.” The same actions are available in the Shortcuts app.
How do repeating tasks work?
Type phrases like “every weekday,” “every 2 weeks on Tuesday,” or “every 3 months,” or set a repeat in the task’s details. When you complete a repeating task, Evercue creates the next one. A repeat can follow the calendar or count from when you finished it.
Does Evercue sync between my devices?
Yes, once you sign in: Settings › Sync › Sign in with Apple on each device. Tasks you added before signing in upload when you do. Without an account, everything works and stays on the device where you created it.
How do I share a list?
Sign in, open the list, tap its menu, and choose Share to make an invitation code. The other person joins with Lists › + › Join a List. You can take back an unused invitation, remove someone, or leave a list at any time.
What does Evercue Pro add?
Two things Evercue’s service does for you on a schedule: Shopping, which finds the best price for something you want at major US stores and tells you when it drops, and up to ten check-ins on feeds or web pages instead of one. Everything else is free. Pro is $5.00 a month or $39.00 a year, and each plan starts with a free week.
How do I cancel, switch plans, or restore Pro?
- Cancel or switch between monthly and yearly in iOS Settings › your name › Subscriptions › Evercue. Cancel at least 24 hours before the free week or the current period ends to avoid the next charge.
- On a new device, or after reinstalling, use Settings › Subscription › Restore a Purchase in Evercue.
- For a refund, use reportaproblem.apple.com; Apple handles payments and refunds.
Can I keep a list away from AI?
Yes. Open the list, tap the menu, and choose Keep Out of AI. You can also turn AI suggestions off entirely in Evercue’s Settings.
How do I delete my account and data?
In Evercue, open Settings › Sync › Delete Account and confirm with Apple. Your account and its data are removed from Evercue’s service straight away and erased from the device. Without an account, deleting the app removes everything. You can also email privacy@evercue.ai. See the Privacy Policy for details.